AI assistants for customer service
Chatbots and agents for WhatsApp, web or email that answer FAQs, classify requests, collect data and escalate to a person when needed.
AI consulting · Automation · Customer service
Artificial intelligence for companies that want to serve customers, sell and operate better.
At atiendeia.net we implement AI assistants, automated agents and intelligent processes for SMEs and companies: WhatsApp, email, CRM, calendars, spreadsheets, administration, sales and support.
AI services for companies and SMEs
No hype and no endless demos. We start with concrete problems, identify where artificial intelligence creates return, and turn it into tools the team actually uses.
Sales and commercial automation
Lead follow-up, commercial replies, proposals, product sheets, sales emails, reminders and AI-supported acquisition processes.
Administrative automation
Reading documents, invoices, emails, forms and spreadsheets to reduce manual work and avoid information loss.
AI connected to your tools
Automations integrated with CRM, Gmail, Google Calendar, Google Sheets, databases, proprietary software and internal workflows.
Web, content and positioning
Pages, copy, catalogues, SEO content and structure designed for search engines, AI assistants and human customers.
Support and implementation
Diagnosis, prioritisation, development, testing, practical training and continuous improvement so AI does not remain just a promise.
Common use cases
Typical projects where a company can start seeing improvements without rebuilding all its technology.
Respond to customers faster
- First replies on WhatsApp or email.
- Automatic urgency classification.
- Conversation summaries for the team.
Organise sales and opportunities
- Lead capture.
- Commercial follow-up.
- Preparation of proposals and messages.
Reduce repetitive tasks
- Data extraction from documents.
- Spreadsheet updates.
- Reminders, calendars and internal workflows.
How we start
Quick diagnosis
We review which tasks consume time, where opportunities are lost and what data the company already has.
Concrete proposal
We prioritise one or two use cases with clear impact, reasonable cost and a simple way to measure results.
Implementation and improvement
We build the solution, test it with the team, define safety limits and adjust it until it is practical day to day.
Frequently asked questions about AI for business
What can a company automate with AI?
Customer service, email classification, response generation, administrative tasks, CRM updates, sales follow-up, document reading, summaries, alerts and internal workflows.
Does AI replace the team?
It should not be framed that way. Properly implemented, AI removes repetitive load and helps the team respond better. Sensitive, commercial or accountable decisions should be escalated to people.
Can it connect with WhatsApp, Gmail, Calendar or Google Sheets?
Yes. Workflows can be created with WhatsApp, email, calendar, spreadsheets, CRM, databases and internal tools, always respecting permissions, privacy and traceability.
How do I know if my company needs AI?
If there are repetitive tasks, customers waiting for replies, scattered information or manual processes consuming hours, there is probably a viable first use case.
atiendeia.net helps companies in Spain adopt applied artificial intelligence: AI consulting, conversational assistants, customer service agents, sales automation, administrative automation, Google Workspace integrations and more organised internal processes.
AI does not replace judgement. It multiplies it.
If your company wants to start safely and usefully, we can prepare a first diagnosis.